
APEX CARE SERVICES
Transforming Lives, Building Independence

Complex Care
Housing

Our Unique Selling Proposition
Apex Care excels in providing Supported Independent Living (SIL) houses specifically tailored for complex care participants. With an in-house therapy and nursing team, we offer comprehensive support that enables participants to transition from long-term institutionalized settings to independent living environments. Our homely and nurturing spaces empower participants to thrive independently, while professional support is always within reach.

1. Specialist Disability Accommodation (SDA):
Purpose-built homes designed to cater to the unique needs of participants requiring complex care.
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Benefits and Outcomes:
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Participants benefit from tailored environments that address their specific physical and emotional needs, enhancing comfort and security.
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The presence of on-site support, including therapy and nursing professionals, ensures participants receive continuous care and assistance, promoting well-being and safety.

2. Supported Independent Living (SIL):
Homes that encourage autonomy while providing essential support for life skills development.
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Benefits and Outcomes:
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Participants achieve greater independence through personalized life skills coaching, enhancing their daily living capabilities.
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With 24/7 support and access to in-house therapy and nursing, participants experience improved health outcomes and increased confidence in managing their routines.

3. Medium Term Accommodation (MTA)
Transitional housing offering up to two years of supported living, aiding the move to permanent SIL homes.
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Benefits and Outcomes:
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Participants gradually adapt to independent living, benefiting from structured programs that build confidence and self-sufficiency.
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Regular therapy sessions and tailored support foster a successful transition, with participants emerging more self-reliant and prepared for permanent living arrangements.

4. Short Term Accommodation (STA)
Temporary housing solutions for immediate needs and respite.
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Benefits and Outcomes:
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Participants enjoy a safe and stabilizing environment, ensuring their immediate needs are met comfortably.
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Engaging activities led by therapists enhance well-being, providing a rejuvenating break from routine.

5. Emergency Accommodation
Rapid response housing solutions in crisis situations, focusing on immediate safety and support.
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Benefits and Outcomes:
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Participants in urgent need find security and peace of mind in a well-supported environment.
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Comprehensive support services, including immediate nursing care, address critical needs swiftly, ensuring a secure and stable setting.
Key Elements of Complex Care Housing Solutions
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Person-Centered Approaches:
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Apex Care employs a person-centered approach in developing complex care plans. These plans are created in partnership with participants, their families, and relevant health professionals, ensuring that care is tailored to individual needs and preferences.
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Comprehensive Care Plans:
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Complex Care Plans are developed with health practitioners to address specific needs, such as subcutaneous injections or wound care management. These plans detail procedures, frequency, and review schedules to ensure high-quality, personalized care.
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Tenancy and Housing Management:
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Apex Care provides well-managed homes with an efficient tenancy management system. This ensures that participants live in environments that are safe, secure, and supportive, enhancing community integration and personal development.
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Emergency and Maintenance Support:
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Participants have access to a responsive support system for emergency repairs and maintenance, ensuring that accommodation is safe and functional. This includes having a process in place for urgent issues like blocked toilets or electrical faults.
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Training and Competence Development:
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Staff involved in complex care receive training tailored to the needs of each participant, ensuring they are competent in providing the required care safely and effectively.
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Feedback and Continuous Improvement:
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Regular feedback from participants is actively sought to continuously improve service delivery. This feedback helps shape policy changes and service enhancements.
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Commitment to Compliance and Quality Standards:
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Apex Care adheres to the National Disability Insurance Scheme (NDIS) Quality and Safeguards Commission standards and other relevant regulations, ensuring compliance with legal and safety requirements.
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By integrating these elements, Apex Care provides comprehensive and effective complex care housing solutions, tailored to support the unique needs of each participant.